Responsive recruiter

Benefits:

401(k) matching
Bonus based on performance
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development

Join Our Dynamic Team at Physical Therapy of Melissa!

At Physical Therapy of Melissa, our mission is to empower and educate our community, enabling them to live healthy, active lives, free from pain and physical limitations. As a therapist-owned and operated clinic, we prioritize personalized care for our patients and our team. What sets us apart is our unique culture and family atmosphere! We're not just colleagues; we're a close-knit group that enjoys participating in community and social events together, including retreats, picnics, sporting events, holiday parties, and happy hours. As our community grows, so do the career opportunities within our clinic.

Check out our team here: https://ptofmelissa.com/our-team/

We Offer You:

Consistent hours
Hourly pay at $16-18 per hour based on experience
Health benefits to support your well-being
Retirement perks for your long-term financial security
Fixed Schedule
Career courses to enhance your skillset (annual budget of $2,000+)
Paid onboarding and training
Paid time off for self-care, family, friends, and travel
Company-sponsored team dinners and outings
Clear career progression options:
Excel as a super-star Patient Experience Coordinator
Grow into a management role as an Assistant Patient Experience Manager
Take the reins as a Patient Experience Manager, leading the team
Embrace additional responsibilities as our Chief Culture Officer or Community Manager

We Believe in Career Development!

Whether you're new to the role or hold a certification, we're committed to helping you plan your certification and courses to sharpen your skills and expand your professional toolkit. At Physical Therapy of Melissa, we believe in the endless pursuit of learning. Take advantage of our Business Mentorship Program, an ongoing opportunity to evolve into an administrative and operational superstar. And when you feel ready, you can even mentor others!

How Does It Work?

Engage in ongoing role-specific training sessions
Participate in monthly business challenges to develop your skills
Track your progress and metrics weekly

Providing quality and compassionate service
Actively participating in community well-being
Embracing evidence-based practices that benefit our patients
Fostering a sense of family, not just a team
Prioritizing organization and efficiency for an optimal patient experience

What We Expect from You:

Commitment to your onboarding process for a quick start
Desire to track your metrics and identify areas for improvement
Willingness to learn how to deliver an exceptional patient experience over the phone
Ability to master software used in clinic operations, including scheduling, invoicing, and payments
Passion for helping others, even in a fast-paced environment

Preferred, but NOT Required:

Previous experience in retail
Experience as a waiter/waitress/host/hostess
Inbound or outbound phone experience
Familiarity with physical therapy
Proficiency in computer use and general office equipment
Ability to learn new software and perform data entry
Familiarity with general office procedures

Join our team at Physical Therapy of Melissa and embark on an exciting career journey. We value your professional growth and are dedicated to providing a supportive and enriching environment. Apply today and become part of our exceptional team!

Compensation: $16.00 - $18.00 per hour

(if you already have a resume on Indeed)

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Please explain how you would make a patient feel welcomed and how you would develop rapport with them?*

In 3 sentences or less, what prior experience do you have that would apply to the Patient Experience Coordinator position?*

In 3 sentences or less, why are YOU the next superstar to join our team?*

In 3 sentences or less, if you were a Disney character, WHO would you be and WHY?*

What are 3 words that your PREVIOUS MANAGER would use to describe you?*

If you could have dinner with ONE person, who would it be and WHY?*

The shift we are currently seeking coverage for is Mon - Friday from 10am - 7pm. Are you available during these times?*

Are you available to provide coverage outside these hours if a team member needed time off?*

Do you have any limitations with your schedule availability?*

The hourly pay for the Patient Experience Coordinator is $16-18 per hour based on experience. Does this fit your desired pay?*

Anything else you would like us to know?*

I was referred to this position by a current employee

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Receptionist

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